2HOT 2PAY · App

TERMS AND CONDITIONS FOR USING 2HOT 2PAY

Last updated: 8 October 2026

These Terms cover your account and use of 2HOT 2PAY. Each Deal explains the benefit it includes. We use the word creator without reference to gender; these Terms apply to everyone who creates an account.

1 What this is about

These Terms apply between 2h2p UG (haftungsbeschränkt), Marienstraße 10, 40212 Düsseldorf, Germany, represented by its managing director Michael Huss ("2HOT 2PAY", info@2hot2pay.com), and the users of the 2HOT 2PAY platform ("Creators") as a web app or mobile app. 2HOT 2PAY connects adult Creators with businesses such as restaurants, clubs, event organisers and online shops ("Partners") that offer vouchers, invitations, guest-list places, products and other benefits ("Deals"). You do not need to be a business to register.

2HOT 2PAY provides the platform. The benefit in a Deal is supplied by the provider named in the Deal; the service relationship is between you and the Partner. Guest accounts created through a promoter's invitation are governed by the Guest Terms. If you obtain the app through an app store, the store's terms additionally apply to the download; the store operator is not a party to this agreement.

2 Account and approval

Use requires a personal, non-transferable account and a minimum age of 18; each person may have one account. By registering you apply to join, and we accept by notifying you of your approval. Your details must be true and up to date, and you must protect your login details. Registration is free; a paid service would only exist under a separate order clearly marked as paid in advance.

Approval requires a confirmed mobile number and a genuine social media profile, which may be private. 2HOT 2PAY reviews on objective criteria: minimum age, genuine profile, chosen city, the participation requirements communicated beforehand and available capacity. Gender, origin, religion, disability, age above the minimum and sexual identity play no part. There is no entitlement to approval or to a particular offer; you can request a further review at info@2hot2pay.com.

3 Offers and binding commitments

Which Deals you see may depend on region, period, capacity, Creator categories, level and previous redemptions; this is not an assessment of individual people. Sponsored offers (Top Pick) are shown higher up and labelled. Tips marked "Info only" are recommendations without a Deal, check-in or points.

Before you book or redeem, the Deal states the provider, benefit, validity, place, conditions, exclusions, extra costs and the expected story or other content with deadlines and usage rights. Extra services not expressly agreed are voluntary.

A confirmed reservation or guest-list booking is binding on confirmation; a voucher without reservation is binding on confirmation at the venue. Merely displaying a Deal reserves nothing. The conditions that apply when a commitment is made must not later be changed unilaterally to your disadvantage; later changes to your level or rating do not cancel confirmed bookings.

4 At the venue: redeeming, cancellations, no-shows

You use Deals in person, on the conditions shown and through the intended check-in function. The Partner's house and safety rules apply at the venue. A confirmed place may not be withdrawn merely on a general capacity reservation; statutory safety and admission rules remain unaffected. If an event needs additional details, such as your full name for a ticket, the Deal states this beforehand.

If you cannot attend a reservation, cancel as early as possible through the app or support. A cancellation or a no-show you are not responsible for has no consequences. Repeated no-shows without cancellation that you are responsible for may, after review of the individual case and an opportunity to respond, restrict your access to future reservations. There is no fee or contractual penalty.

If a proper redemption is refused or fails technically, you can report it. 2HOT 2PAY clarifies the status on the basis of both sides' information and corrects incorrect entries; a disputed event does not count as a breach without review. Claims against the provider remain unaffected.

5 Story, disclosure and rights in content

Unless a Deal says otherwise, it comes with an Instagram story about your visit in which you tag the Partner, if the Partner has provided a profile there; you post it within 24 hours of redeeming and leave it online for 24 hours. If a Deal asks for more, this is stated clearly in the Deal before you redeem.

You decide how to present your content and remain free to give an honest assessment. Because you receive a free benefit for the story, it is usually advertising and must be clearly labelled, for example with "Werbung" (German for advertisement) at the start; a private profile or a small follower count does not change this.

If the story is not posted, 2HOT 2PAY may remind you or, after review by a person, deduct points, up to 100 per case, depending on seriousness and repetition. There are no automatic deductions; you receive an explanation and can request a further review. Your level does not change as a result; restrictions and suspensions are governed solely by section 7.

You keep the rights in your content. Taking part transfers no usage rights to 2HOT 2PAY or a Partner; any agreed use must state its purpose, channels, duration and scope. Sharing through a function enabled by Instagram remains possible; it creates no right to download and republish. Paid advertising, advertising through your account, material editing, AI training and artificial reproductions of your image or voice require a separate agreement. You respect third-party rights.

6 Points and levels

Points are awarded for the activities identified in the app under the rules displayed there; they cannot be paid out or transferred. New rules apply to future activities; correctly earned points and promised benefits are not withdrawn solely because the programme changes. Errors and benefits obtained through misuse may be corrected after review, with an explanation and the option of a further review.

Your level unlocks groups of offers, follows from your follower count and may be adjusted after a profile review. In addition, 2HOT 2PAY may assign an internal rating that unlocks further offers; it is documented with a reason. Neither level nor rating entitles you to particular Deals; you can ask support to review them.

7 Play fair, notices, suspension

Prohibited in particular are multiple accounts, manipulated check-ins, identity fraud, automated or abusive use, bought followers used to deceive, passing on voucher or login details, unlawful content and content that infringes third-party rights. Protective measures must not be circumvented and no harmful programs introduced.

For minor or first-time breaches, 2HOT 2PAY first issues a notice. For repeated breaches or to protect the platform, Partners or other users, functions may be restricted or accounts suspended, and in cases of fraud, identity fraud, manipulated redemptions, serious infringements or acute security risks immediately. Measures must match the seriousness. You receive an understandable explanation, unless a law, the protection of other people or an ongoing review prevents it, and can request a review by a person at info@2hot2pay.com. Unjustified measures are lifted.

8 Availability and changes to the app

2HOT 2PAY operates the platform with reasonable care but cannot promise uninterrupted use; we announce foreseeable material maintenance where possible. Further development causes no costs and does not withdraw promised benefits; we inform you of material changes in advance, where section 327r of the German Civil Code (BGB) applies on a durable medium such as email. Statutory rights regarding defects, updates and termination remain unaffected.

9 Liability

2HOT 2PAY is liable without limitation for intent, gross negligence, injury to life, body or health and in the cases where liability is mandatory by law. For slightly negligent breach of material contractual duties, liability is limited to the foreseeable damage typical of the contract; otherwise liability for slight negligence is excluded. 2HOT 2PAY is not liable for a Partner's service, content or conduct unless it has adopted them as its own or breached its own duties. Mandatory statutory claims remain unaffected.

10 Ending your account

The user relationship runs for an indefinite period. You can end it at any time in the app or by email; 2HOT 2PAY may terminate with four weeks' notice in text form. Both sides keep the right to terminate for good cause. Rights under confirmed Deals do not lapse on termination; open reservations should be cancelled beforehand but do not prevent deletion. Deletion of data is governed by the privacy notice. Statutory consumer rights, including any right of withdrawal in an individual case, remain unaffected; any required withdrawal information is provided separately before the relevant contract is concluded.

11 Changes to these Terms and governing law

We notify you of changes to these Terms with their content and effective date. If they change existing rights or obligations, your express consent is required unless the law directly prescribes the change; silence or continued use does not count as consent. Without consent the previous Terms continue to apply; the termination rights under section 10 remain unaffected.

German law applies; consumers keep the mandatory protective provisions of their country of residence. The statutory places of jurisdiction apply. The contractual version is the German or English version provided at conclusion; an agreement concluded in English is not restricted by a differing German translation.