2HOT 2PAY · Partner

TERMS AND CONDITIONS FOR 2HOT 2PAY PARTNERS

Last updated: 14 October 2026 — new: term and advance payment (sections 8, 9)

These Terms govern use of 2HOT 2PAY by Partner businesses. The offer or the individual contract additionally determines the type, scope and fees of the services purchased.

1 Scope and conclusion of contract

These Terms apply to contracts between 2h2p UG (haftungsbeschränkt), Marienstraße 10, 40212 Düsseldorf, Germany, represented by its managing director Michael Huss ("2HOT 2PAY", info@2hot2pay.com), and Partner businesses such as restaurants, clubs, event organisers and online shops. We contract only with businesses within the meaning of section 14 of the German Civil Code (BGB). Deviating terms of the Partner apply only with our express consent. Individual agreements and the specific service description take precedence over these Terms.

At online sign-up the Partner selects a plan and a term and submits a binding offer with the button at the end. The contract is concluded when we confirm approval by email; if we do not confirm within 14 days, no contract is concluded and no costs arise. An individual agreement reached through a personal invitation takes precedence; these Terms supplement it.

2 Our service, listing order and promoters

2HOT 2PAY provides a platform through which Partners can offer vouchers, invitations, guest-list places, products, services and other benefits ("Deals") to adult members of the Creator community. "Creator" means every registered person. We support the presentation, approval and documentation of Deals but owe no particular reach, no economic results and no minimum number of redemptions or publications. The service relationship under a Deal is between the Partner and the Creator.

We generally list locations by the number of upcoming events and alphabetically. For a separate fee, a location can be placed higher up as a Top Pick, labelled "Sponsored".

Partners may invite promoters who invite their guests to the Partner's events through 2HOT 2PAY. The Partner decides whom it engages and ends the membership when the cooperation ends; it agrees fees and tasks with them directly. Promoters accept their own Promoter Terms; 2HOT 2PAY may suspend a promoter for breaches. Section 6 applies equally to guests who come through promoters.

3 Account and team

The Partner keeps its company and contact details up to date and names authorised contacts. It protects login details and scan access, limits its team's access to what is needed and reports unauthorised access without delay. Responsibility for employees is governed by statutory provisions.

4 Deals and events

The Partner provides all details for a clear Deal description, in particular the benefit, validity, location, capacity, times, reservation, companions, exclusions, extra costs and any expected content with deadline and usage rights. Special conditions such as dress code, minimum age or minimum spend must be visible before the Creator decides. Details must be correct, complete and lawful; our approval is not a legal review.

Confirmed reservations and guest-list places are committed on confirmation; for vouchers that cannot be reserved, the binding redemption takes place at the venue. Committed Deals must not be unilaterally worsened afterwards.

We translate location, event and voucher texts automatically and free of charge into the languages of the app; for this the Partner grants us the non-exclusive right to translate its texts and display them in translation. The original remains authoritative and we do not owe an error-free translation; the Partner can switch translation off. Names and private contact details of third parties belong neither in these texts nor in the address search. The privacy notice states what data the translation and map services receive.

5 Redemption, cancellations and complaints

The Partner informs its team about its Deals and the check-in process and fulfils committed benefits as described; a technical fault does not remove a Creator's claim.

If a Deal becomes unavailable, the Partner informs 2HOT 2PAY and affected Creators without delay and stops new commitments. Confirmed benefits remain owed unless a statutory or agreed ground for release exists; a replacement or cancellation requires the Creator's consent.

In case of repeated short-notice unavailability or unjustified refusal of proper redemptions, 2HOT 2PAY may pause or remove Deals. Creator no-shows are documented factually; there is no contractual penalty. The Partner reports complaints promptly with evidence; 2HOT 2PAY may review, correct the status of a Deal and mediate without becoming a party to the Partner's service.

6 Creator data

The privacy notice states what the Partner sees at check-in and on the guest list. Additional name or contact details for special events or tickets are only transmitted if the data, recipient and purpose are stated before sign-up; details that are not needed must not be a condition for redemption.

The Partner uses this data only to carry out and document the Deal and is itself responsible for this. It protects exports and deletes its own copies as soon as it no longer needs them. Prohibited in particular is contacting Creators unsolicited for marketing or private purposes, adding their data to marketing or customer lists or advertising audiences, or passing it on to third parties. Contact about the specific Deal, replying to messages, following on Instagram and reacting to posts in which the Partner is tagged remain permitted; anything further requires the Creator's consent. Aggregated figures from the dashboard are estimates for the Partner's own planning, not for advertising its own reach.

In case of a breach we first issue a notice; if it is repeated, we may suspend access under section 10. On request, the Partner confirms deletion of the data concerned. If 2HOT 2PAY is held liable for use contrary to paragraph 2 for which the Partner or its team is responsible, the Partner indemnifies 2HOT 2PAY, including reasonable costs of legal defence; we inform the Partner without delay and coordinate the defence with it.

7 Story, disclosure and usage rights

Each Deal comes with an Instagram story by the Creator about the visit tagging the Partner, posted within 24 hours of redemption and kept online for 24 hours, unless the Deal provides otherwise. The Partner describes any further content before activation. The Creator remains free in assessment and presentation. 2HOT 2PAY alone decides on the consequences of a missing story; it creates no claim for the Partner. The Partner gives feedback on stories and reports about Creators only truthfully and factually, never in response to a Creator's complaint.

Partner and Creator comply with advertising and disclosure obligations; the Partner gives no instructions that obscure a required disclosure.

Usage rights in content arise only through a permission shown in the Deal or agreed separately, stating purpose, channels, duration and scope. Sharing through an enabled function is not a right to download and republish. Paid advertising, advertising through the Creator's account, material editing, sublicensing, AI training and artificial reproductions of image or voice are excluded without a separate agreement. The Partner grants 2HOT 2PAY and the Creator the non-exclusive rights needed for the Deal in the names, trademarks, images and materials it provides, warrants that it is entitled to do so and indemnifies 2HOT 2PAY against third-party claims in case of culpable breach.

8 Prices and payment

Plans, prices and payment options depend on the offer shown at sign-up or on an individual agreement; prices exclude VAT. Every new membership starts with the free period stated in the offer, running from approval and extended to the end of the calendar month in which it ends; a Partner that gives notice during the free period pays nothing. It is followed by the fixed term the Partner chooses at ordering from the terms offered, at the price shown at that time; that price applies for the whole term.

Each term is billed in advance with a single invoice. It is sent by email at the start of the term and is payable within 14 days of the invoice date.

Payment is by SEPA direct debit or card through our payment provider, or by bank transfer by the due date. Direct debits are made under the payment provider's creditor identifier and announced at least one day in advance. If a debit fails, we try once more; after an objection the amount must be paid by bank transfer, and after the mandate is revoked we collect nothing further. If the Partner is responsible for the failure, it bears the bank fees charged to us in the amount evidenced, at most for the first collection and the one retry.

The price shown at ordering applies to the free period and the whole term; we do not change it during a term. A renewal is governed by the offer shown when it is ordered.

If an invoice is still unpaid 21 days after its due date, we may, after a prior payment reminder, hide the Partner's locations, Deals and events from Creators until it is paid; the term continues to run during that time. Access, data and commitments already confirmed to Creators remain in place. Non-use of individual Deals does not reduce the fee. Benefits owed to Creators must not depend on whether the Partner has paid.

9 Term and termination

The membership starts on approval, beginning with the free period; the chosen term starts on the following first day of a month. During the free period the Partner may give notice at any time with effect from the end of the current calendar month, in which case no costs arise; after that the term cannot be terminated for convenience before it ends. The membership ends when the term ends, without notice being required. Before then the Partner may renew it in the business account; the renewal follows on without a gap, has no new free period, is governed by the offer shown when it is ordered and may be withdrawn until it starts. We send an email reminder before the free period ends and at least 30 days before a term ends. We may give 30 days' notice with effect from the end of a term, including for a renewal already ordered, and state our reason. Termination for good cause remains unaffected; if a prepaid term ends this way for a reason the Partner is not responsible for, we refund the unused months. Notice may be given in text form, for example by email. Individual agreements take precedence.

Termination does not affect confirmed Deals or rights that have already arisen. After the last day of service we hide the Partner's locations, Deals and events from Creators; the business account is kept until the Partner requests deletion. Payment, confidentiality and privacy duties and granted usage rights remain effective. Deleting the business account counts as notice with effect from the earliest possible date; it does not end a running term early, and a renewal that has not yet started lapses.

10 Prohibited use and measures

Prohibited in particular are misleading Deals, artificial redemptions, circumvention of technical protective measures, unauthorised use of data, unlawful content, discrimination against or harassment of Creators, and events or Deals that do not take place as announced or evidently serve only to gain sign-ups, contact details or reach.

For remediable breaches we first request remedy; for serious infringements or security risks immediate measures remain possible. If several independent reports state that an event did not take place, we may pause the Partner's offers as a precaution and review; the Partner is heard. Measures must be proportionate and are explained unless a law or an ongoing review prevents it; the Partner may request a review by a person. We lift unjustified measures.

11 Availability, liability and responsibility on site

2HOT 2PAY operates the platform with reasonable care but cannot promise uninterrupted availability; we announce foreseeable material interruptions where possible.

2HOT 2PAY is liable without limitation for intent, gross negligence, injury to life, body or health and in the cases where liability is mandatory by law. For slightly negligent breach of material contractual duties, liability is limited to the foreseeable damage typical of the contract; otherwise liability for slight negligence is excluded. A particular campaign result, turnover or conduct of a Creator is not owed without express agreement.

The Partner remains responsible for its services, employees, premises, events and products, including safety, public safety duties, youth protection and the serving of alcohol on site; for services performed on the body, such as tattoos or treatments, it is itself responsible for informed consent.

12 Confidentiality, references and presentation

Both parties protect non-public information that is marked confidential or evidently confidential and use it only to perform the contract.

We use the Partner's name, brand or logo as a customer reference only by agreement; the display of active Deals, locations and events in the platform and on promoter cards is unaffected. To present 2HOT 2PAY, we may show investors and advisers in confidence how the platform is used at the Partner, including by name; to everyone else only in aggregate and without names. The Partner may object to the use of its name at any time in text form.

13 Changes and final provisions

We notify the Partner of changes to these Terms with their content and effective date. A change to existing rights or obligations requires express agreement unless the law prescribes it; silence and continued use do not count as consent. A new version of these Terms does not change individually agreed prices, terms and main services; price changes are governed by section 8.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for merchants, legal entities under public law and special funds under public law is Düsseldorf. The German or English version agreed at conclusion is authoritative unless an individual language arrangement has been made.