2HOT 2PAY · Partner

TERMS AND CONDITIONS FOR 2HOT 2PAY PARTNERS

Last updated: 16 September 2026

These Terms govern use of 2HOT 2PAY by Partner businesses. The individual offer or contract determines the type, scope and fees of the services purchased.

1 Scope

These Terms apply to contracts between 2H2P UG (haftungsbeschränkt), Marienstraße 10, 40212 Düsseldorf, Germany, represented by managing director Michael Huss ("2HOT 2PAY"), and Partner businesses. Partners may include restaurants, clubs, event organisers, businesses, online shops and other commercial providers. Contracts are entered into only with entrepreneurs within the meaning of section 14 of the German Civil Code. Contact: info@2hot2pay.com.

A Partner's conflicting terms apply only if 2HOT 2PAY has expressly accepted them. An individual agreement and the specific description of services take priority over these Terms.

2 Service and roles

2HOT 2PAY provides a platform through which Partners can offer adult members of its Creator community vouchers, invitations, guest-list places, products, services and other benefits. "Creators" in these Terms includes all registered individuals. 2HOT 2PAY supports the presentation, approval and recording of Deals but does not promise a particular reach, commercial result or minimum number of redemptions or publications.

Unless individually agreed otherwise, the specific performance relationship under a Deal is between the Partner and the Creator. 2HOT 2PAY is neither the provider of the Partner benefit nor the producer of the Creator's content.

3 Account and contacts

The Partner must keep its business and contact information current and identify authorised contacts. It must protect credentials and limit employee access to the tasks they need to perform. Unauthorised access and changes to access rights must be reported without undue delay. Responsibility for employees is governed by law; these Terms do not impose strict liability for every unauthorised third-party access.

4 Creating and describing Deals

The Partner must provide all information needed for a clear Deal description. This includes the benefit, validity, location, capacity, opening or event times, reservation requirements, permitted companions, exclusions, additional costs and, where applicable, expected content, publication deadline and usage rights.

Deal information must be accurate, complete and lawful. Before activation, the Partner must state clearly when a booking or redemption becomes binding. Confirmed reservations and guest-list places are binding on confirmation; a voucher expressly offered without a reservation becomes binding on redemption at the venue. A later check-in does not undo an existing commitment. Dress codes, minimum age, minimum spend and other special conditions must be visible before the decision. A binding Deal may not subsequently be changed unilaterally to the Creator's disadvantage.

When creating a location, an address lookup may be used that queries a third-party map service. The search terms entered are transmitted to that provider. Only the business location data is taken over and stored, in particular name, address, coordinates and the corresponding identifier of the map service. The Partner must not enter personal data of third parties into this search.

5 Availability and redemption

The Partner must inform the relevant staff about its Deals and the check-in process and honour binding commitments as described. Credentials and check-in tools must be protected against misuse. A technical failure does not remove an existing Creator entitlement; alternative handling must be discussed with 2HOT 2PAY where needed.

If a Deal becomes unavailable, the Partner must inform 2HOT 2PAY and affected Creators without undue delay and stop making new commitments. Confirmed benefits remain due unless there is a statutory or validly agreed ground for release. A replacement benefit or mutually agreed cancellation requires the Creator's agreement. Statutory claims, including refunds or damages where their requirements are met, remain available.

6 Check-in guest lists and privacy

At an ordinary check-in, the Partner receives the Creator's first name, profile photograph, Instagram handle and follower count, together with information about the particular Deal and its redemption status. Surname, email address, phone number, date of birth, level and activity with other Partners are not part of the standard view. Special events, guest lists or personalised tickets may require additional names or contact details only where the specific information, recipient and purpose are identified before registration. Unnecessary information must not be a condition of redemption.

The Partner may use the information only to perform and appropriately document the relevant Deal. Where it determines that processing itself, it acts as an independent controller and must meet its own information, security and deletion duties. It must limit employee access and protect any necessary guest-list exports. Its copies must be deleted when their purpose ends, unless a specific statutory retention duty applies. These Terms do not authorise adding people to marketing lists or disclosure for other purposes. Any lawful, separately agreed processing needs its own legal basis and transparent information.

7 Content and advertising disclosure

A Creator has a content obligation only if the Deal description expressly states it. Before activation, the Partner must identify the format, channel, deadline, tags and any evidence required. The Creator remains free to give an honest assessment and decide on the creative presentation. A requirement to make a false statement or present an exclusively positive view is prohibited.

The Partner and Creator must follow the advertising and disclosure rules that apply to them. The Partner must not request any wording or presentation that hides or weakens a required disclosure. 2HOT 2PAY may display clear disclosure guidance within the platform.

8 Usage rights and Partner materials

Content rights arise only through a licence expressly shown in the Deal or separately agreed. The licence must identify its purpose, channels, duration and scope. Sharing through an enabled function of the original post is different from downloading and republishing it. Paid advertising, advertising through a Creator account, material editing, sublicensing, AI training and artificial representations of image or voice are excluded unless separately agreed. Privacy and personality rights remain unaffected.

For the performance of a Deal, the Partner grants 2HOT 2PAY and the Creator the non-exclusive rights required to use names, trade marks, images and other materials supplied by the Partner. The Partner confirms that it is entitled to do so and will indemnify 2HOT 2PAY against justified third-party claims caused by the Partner's culpable breach.

9 Fees

Fees, duration and payment terms are set out in the individual offer or contract. Prices exclude statutory VAT where it applies. Invoices are payable on the agreed due date; in the absence of an agreement, statutory rules on payment becoming due and default apply. These Terms alone do not order a paid subscription.

Non-use of individual Deals does not by itself reduce an agreed platform fee that is not success-based. Remedies for services not supplied or supplied defectively by 2HOT 2PAY remain available. Benefits owed to Creators must not depend on whether the Partner has paid 2HOT 2PAY.

10 Cancellations no-shows and complaints

The Partner must communicate a cancellation without undue delay. If availability repeatedly ends at short notice or valid redemptions are refused without justification, 2HOT 2PAY may pause or remove Deals. Creator no-shows will be recorded objectively. These Terms do not create a fixed contractual penalty for a no-show.

A complaint should be reported promptly with suitable evidence. 2HOT 2PAY may review the incident, correct the Deal status and help the parties find an appropriate solution without becoming a party to the specific Partner benefit.

11 Prohibited use and measures

Prohibited conduct includes misleading Deals, artificial redemptions, bypassing safeguards, unauthorised use of personal information, unlawful content and unlawful discrimination against or harassment of Creators. For a remediable breach, the Partner will normally first be asked to correct it. Immediate action remains possible for serious infringements or concrete security risks. Removing content, pausing Deals and restricting access must be proportionate and will be explained unless prohibited by law or a concrete risk to an investigation prevents this. The Partner may request human review. Unjustified measures will be lifted; statutory payment and refund rights remain unaffected.

It is also prohibited in particular to publish events or Deals that are not carried out as announced, or that evidently serve only to collect sign-ups, contact details or reach. Where several independent reports indicate that an event did not take place, 2HOT 2PAY may pause the Partner's offers as a precaution and examine the matter. The Partner is given an opportunity to comment. If the breach is confirmed, 2HOT 2PAY may remove the Deals concerned and block access; statutory claims for the resulting damage, including claims by affected creators, remain unaffected.

12 Availability and warranty

2HOT 2PAY operates the platform with reasonable care but cannot promise uninterrupted availability. Maintenance, technical faults and external service failures may affect use. We aim to announce foreseeable material interruptions in advance. Individually promised service features and statutory remedies for defects remain unaffected.

13 Liability

2HOT 2PAY has unlimited liability for intent, gross negligence, injury to life, body or health and in any other case where liability cannot legally be limited. For a slightly negligent breach of an essential contractual duty, liability is limited to the foreseeable loss typical for the contract. Liability for other cases of slight negligence is excluded.

A particular campaign result, revenue, visitor number or Creator behaviour is not promised unless expressly agreed. This does not restrict liability for 2HOT 2PAY's own breaches or the cases covered by the preceding paragraph. The Partner remains responsible for its benefits, staff, premises, events and products.

14 Confidentiality and references

Each party must protect non-public information that is marked confidential or is clearly confidential by nature and may use it only for performance of the contract. This does not apply to information that is public, was lawfully obtained from another source or must be disclosed by law.

Public use of the Partner's name, trade mark or logo as a client reference requires an agreement. Displaying an active Deal within the platform is not affected by this requirement.

15 Duration and termination

The individual contract determines its duration and ordinary termination rights. If neither a fixed term nor a notice period is agreed, the contract continues indefinitely and either party may end it on four weeks' notice in text form. Either party retains the right to terminate for good cause. Notices may be sent by email unless a stricter form is required by law.

Ending the platform agreement does not cancel confirmed Deals or rights that have already arisen. The parties will arrange a suitable way to complete them. Release from promised Partner benefits is governed by section 5. Regular Partner access ends with the contract; necessary billing and contractual records must remain available by reasonable means. Continuing payment, confidentiality and privacy duties and validly granted usage rights remain effective within their agreed scope.

16 Changes and final provisions

We will communicate proposed changes to these Terms and their effective date. Changes to existing contractual rights or duties require express agreement unless directly required by law. Silence and continued use do not amount to consent. Individually agreed prices, contract periods and main services are not changed merely by issuing a new version of these Terms.

German law applies and the United Nations Convention on Contracts for the International Sale of Goods is excluded. Düsseldorf is the exclusive place of jurisdiction for merchants, legal entities under public law and special funds under public law. The German or English version agreed when the contract is concluded governs, unless an individual language arrangement is agreed. If a provision is invalid, the remaining provisions continue to apply and the statutory rule takes its place.